Technical Help - ASU Mountain Home Campus
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Technical Help

 

Technical Notices

  • All firewalls and pop-up blockers must be disabled in order for Blackboard exams and quizzes to function properly. Blackboard requires Java.

  • If you are experiencing problems with the Discussion Board in Blackboard, you need to disengage a popup blocker to allow Active X to run for Blackboard. If you are running Windows Vista Operating System, open Blackboard using Firefox as your browser instead of Internet Explorer 7.0. A free download for Firefox can be found at http://www.mozilla.com/en-US/firefox.

  • For technical problems with a test in Blackboard,
    • If you are running Windows XP, open Blackboard using the web browser Internet Explorer version 7.0 (not version 8.0) or use Firefox as your browser.
    • If you are running Windows Vista Operating System, open Blackboard using Firefox as your browser instead of Internet Explorer 7.0 or 8.0. A free download for Firefox can be found at http://www.mozilla.com/en-US/firefox.

Student Account Information

Technical Information 

Downloads

Student Help Desk

Email: helpdesk@asumh.edu

Phone: 1-855-ASUMHHD (1-855-278-6443)

If you experience problems on your personal computers with the functions stated above in Blackboard, refer to the Technical notices posted on the asumh website by clicking the following link http://www.asumh.edu/current_students/technical-information.dot.  For further questions or help, contact the Student Help Desk at 1-855-ASUMHHD or helpdesk@asumh.edu.